AI maintenance coordinator
An AI maintenance coordinator that never sleeps and never forgets the owner's limit
A maintenance coordinator spends the day answering residents, triaging, chasing vendors for bids, getting approvals and matching invoices. FixRoute does that work around the clock and hands people only the decisions.
- Answers every text, call and WhatsApp in seconds, in the resident's language
- Reads photos and model plates, then tries safe two-minute fixes
- Gets three bids from your preferred vendors, with time slots
- Sends one-tap approvals to you, or to the owner above their limit
Triage that starts with safety
Every conversation checks for danger first: gas smells, smoke, water near electrics, sewage, freezing homes. Residents get clear safety steps and you get an immediate alert, by text, push and email. If you allow it, your 24/7 vendor is dispatched at once with a not-to-exceed amount.
Fewer truck rolls
Many requests are a tripped GFCI, a jammed disposal, a thermostat on the wrong mode or a dead smoke-detector battery. FixRoute walks residents through those steps one at a time, never anything risky, and closes the ticket when it works. Your dashboard counts every visit avoided and what it saved.
Bids, rules and approvals in one place
For real repairs, FixRoute writes the scope of work, checks the property rulebook (owner approval limits, home warranty coverage, resident responsibility, after-hours policy) and asks your preferred vendors for prices and times. You see the bids side by side with a recommendation and tap once. Owners approve from a text, with no login.
Closing the loop
The vendor texts photos of the finished job and the invoice. FixRoute compares the invoice with the approved bid, flags extras, and exports the work order and bill to your property management software.
Questions
Does it replace my maintenance coordinator?
It takes over the repetitive part (answering, triage, chasing bids and approvals) so one coordinator can handle a much larger portfolio and spend time on vendors, owners and inspections.
What does it cost?
From $599 a month for up to 300 doors, with unlimited users, residents and vendors. There is a 14-day free trial without a card.
Which channels does it support?
Text messages, WhatsApp, phone calls (calls become a text conversation), a web link with QR posters per property, and email forwarding.